Apparently it's been down since this morning. Waiting for a callback but giving up hope on today. Have to get this done soon please.
Jimdish25, We truly appreciate your patience throughout this time and apologize for any inconvenience this has caused. Our systems are up and running which will allow you to make any necessary changes online. Let us know if you need any additional assistance. EfrainM_VZWFollow us on Twitter @VZWSupport