Where do we post unsuccess stories?

[heyesgirl]

While I'm sure Verison likes us to sing their praises (which I do on my super terrific Droid) where do we post and get responses to our unsuccess stories? Deleting them Verizon (as you have done)  just makes me want to post more.

[deloswilbur]

They are usually covered under what called a class action lawsuit. I am watching for that, I understand new technology, I understand obviously they need to make money to help fix the problem, but the exact same problem has existed for 6 months now...they need to fire networking group and fix this.

Forgot to add, at very least they need to remove the termination fee for people that are in 4G contract.

[BiffsBiz]

I surely agree about getting rid of the termination fee for unsuccessful products. I got three 4g products as they were introduced, ThunderBolt, Pantech U780 USB modem and Novatel Wireless MiFi 4150L. All have problems. I removed the Pantech USB modem from my account. The 4150L is useless and the ThunderBolt is still awaiting the update that will fix the 1st update that ruined the phone. I use an older 3G Novatel Wireless MiFi 2200 instead of the three 4g devices because it works flawlessly. The others were very expensive failures for me. Shame on Verizon.

[flags48]

I hate Verizon. I want to stand in front of a large crowd being televised and scream {please keep your posts courteous} Verizon

[louise10000]

Posting our stories wont do much good unless those who suffer a particular kind of difficulty get together and approach Verizon as a group.  We say fix it or we move on through the legal process.

In my case it is the results of a faulty upgrade to the Droid Charge.  They cannot return it to the OS I purchased, their refurbished replacement phone doesn't seem any better and all they can do is ask what apps I'm using.  When I explain I'm using the same apps (actually less), than I used on the phone before they "upgraded" it, they are silent.  Issues with static, volume, extremely poor battery life and loss of G (3 or 4) connectivity on a regular basis requiring two or three reboots.

My request for a replacement phone (a different phone that has not been messed with), was ignored.  I know I'm not the only one.

Louise

[Tidbits]

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louise10000 wrote:

Posting our stories wont do much good unless those who suffer a particular kind of difficulty get together and approach Verizon as a group.  We say fix it or we move on through the legal process.

In my case it is the results of a faulty upgrade to the Droid Charge.  They cannot return it to the OS I purchased, their refurbished replacement phone doesn't seem any better and all they can do is ask what apps I'm using.  When I explain I'm using the same apps (actually less), than I used on the phone before they "upgraded" it, they are silent.  Issues with static, volume, extremely poor battery life and loss of G (3 or 4) connectivity on a regular basis requiring two or three reboots.

My request for a replacement phone (a different phone that has not been messed with), was ignored.  I know I'm not the only one.

Louise

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There is a way to downgrade...  Aside from that the upgrade is more than likely not faulty like you may think it is.  There's much other factors involved, and everyone is quick and eager to blame the device.  I won't go more into detail about it, as it's been regurgitated over and over again.