I have the alerts on but I have never received any
They'll come thru if youre in an area where there is an official emergency and your phone is not in an active call or data session.
My fiance's phone gets them though
XSHEBAXBABYX, I can understand the need to receive those emergency alerts. We are here to look into that for you. How do you know that you have never received one? Have you ever been in a room with other people and everyone’s phone starting going off at the same time, with maybe an Amber alert?
For more information on Emergency alerts: http://vz.to/2bt6WDL
follow the link:
RalphT_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the 'Correct Answer' button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!
Are the alerts turned on in the phone?