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Why dont I have any service on my jetpack

RONCRA21

No WIFI service on my jet pack

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Verizon_Support

Hello RONCRA21,

I would be concerned too if I were unable to use my JetPack to connect my devices. What model is your JetPack? Are you not able to see the WiFi connection on your computer? Does the JetPack show a 4G connection?

ChristopherM_VZW
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