Child Item

Site Totals

61368 Questions Answered 267 Categories

poor service

We have been verizon customers for years, in the last 6 months we have been experiencing dropped calls and no service where we had service before. I think verizon you need to re-evaluate your advertising because your service isn't what it used to be, it sucks!! And I am not talking about just data phones. When you first came to McNeal, Az you had the best service around, we couldn't brag about you enough, now we can't stop cussing you. So what are you doing to improve our service again???

Comments

Verizon_Support

katcurtis lets get the service back on track and restore the love! What zip code in McNeal are you located in? What device make/model do you have?

AshleyS_VZW

Follow us on Twitter @VZWSupport

RushFan2112

I think the probelm is they no longer have anyone walking around going, "Can you hear me now?"

katcurtis

85617 is my zip, and I am currently on the Casio G’zone Brigade

katcurtis

my zip is 85617, my phone is a Casio G'Zone Brigade

Verizon_Support

katcurtis

Thanks for that info! There do appear to be some areas of opportunity in your zip code that may make it difficult to maintain service indoors. Does service improve when you go outside? Any better after dialing *228 option 2 from your phone?

RuthW_VZW

Follow us on twitter @VZWSupport

katcurtis

When you say outside do you mean outside of my vehicle? Because that is when the service is lousy – driving home and being on the phone, service is “can you hear me now” to dropped calls in places that have never been bad. Now it is happening in my home and no it doesn’t make a difference if I am outside or not. What is *228 that I would have to call to make my service better?

katcurtis

LRVassar

It would make sense that your service has degraded. There is an increase in service issues during the Spring and Summer months. Foliage causes huge issues in cellular service.

Child Item