Child Item

Site Totals

61432 Questions Answered 270 Categories

poor signal at home

chen1995

I've always only have one bar of signal at home, calls are always drop or breaking. If I'm not using wifi, I can't even use my lte network to do anything. But as soon as I leave the block of my house, it goes back to full bar signal. My other friends with AT&T and T-mobile have no problem with their signal at all when they come over. Can someone help me out here?

Comments

jav6

@chen1995
wrote:
I've always only have one bar of signal at home, calls are always drop or breaking. If I'm not using wifi, I can't even use my lte network to do anything. But as soon as I leave the block of my house, it goes back to full bar signal. My other friends with AT&T and T-mobile have no problem with their signal at all when they come over. Can someone help me out here?

What zip code and/or closest major intersection is your location? That might help an agent when doing an investigation.

chen1995

My zip code is 97236

Verizon_Support

chen1995, help is here! We are sending you a Private Note now. CourtneyM_VZW

iribbons

I have had the same exact issue since I moved into my current home in 2009 (AZ 85140) As soon as I get near the main road about a half mile away, I get 5 bars. Around my house it's 1 or 2 bars if I'm lucky. ASU sent me a Verizon HotSpot to help since classes are on zoom since COVID. But it has the same 1-2 bars. I actually ended up having to retake a final because I could get enough signal to log in that day. Phoenix Valley-wide has over 4 million people, 5th largest in US. I was told by VZW just after moving in, that I should look into a signal booster. Apparently it is not something VZW offers. If it was, I would gladly buy one. How do I fix this? I've come up with a few options for reliable class attendance. Renting a space where I get a strong signal. Setting up my desk in a van and driving until I get a strong signal. And last resort, selling my home. They all seem just a bit crazy tho.

Verizon_Support

We want you to have the best possible experience with our service, no matter where you are. I'd be happy to take a closer look into this for you. I will also send a Private Note, so we can continue.

Child Item