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slow service on iphone 13 pro until I hard restart phone

All:

I have an unlocked iphone 13 pro.

Wireless service so far has been awful. It is so slow, I can't do Apple Pay, listen to music, etc. Certainly forget checking e-mail or getting directions.

If I hard reset the phone, the service improves for about an hour or less.

I have reset all the network settings per recommendations from Verizon tech support, but to no avail.

I switched over from T-Mobile because I thought the Verizon coverage would be better. I was wrong, and certainly the T-mobile service was a LOT faster.

What else can I do?

Thanks

Comments

Verizon_Support

Thank you for taking the steps you have thus far to combat the latency you are running into. We would value a chance to review any remaining troubleshooting available to rid of these troubles with your service, and document the area more in depth. Please, send a Private Message our way.

*Eli

captainkey

Certainly would happy to send a private message.

How would I do that? I did not see a link to do so.

Best regards

[Deleted User]

@captainkey

To Private Message the agents, click on the username and then click send message.

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Verizon_Support

Thanks for working with us! We do want to make sure you're getting the best data speeds on your iPhone 13. Please, look for our Private Note.

*chance

Verizon_Support

Hello! I'm sorry to read that you have issues with your service, but I will gladly assist you. I will send you a private note in order to better assist you.

>Karen

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