I'm desparate. sn in DC
Hello newsome. As Ann154 mentioned, "Mobile Network not available" means the phone is unable to connect to a data signal. Have you tried powering your phone off and on? If you have a 4G device, and are still having problems connecting, you can power the phone off and remove the 4G SIM card for about 10 seconds and then reinsert it and power the phone back on. Please let us know if you are unable to connect after completing these steps. AndreaS_VZWFollow us on Twitter @VZWSupport
The phone can't connect to a cellular data signal.
Definitely having the same problem, but I can text and use data, which is what I am doing right now.
We'll get you up and running, Dradams13. Sorry you're experiencing this, as well. This error usually effects voice, text, and data - not being able to make calls, only, is strange indeed. Which phone do you have with us? Where are you located (zip). What happens when you try to make calls? Let us know so we can be helpful in getting to the bottom of this for you. TanishaS1_VZWFollow us on Twitter @VZWSupport
I have a droid maxx 32gb, and I live in Chicago at 60625. The phone is brand new from Asurion, a replacement for my original phone that had a malfunctioning mic.
I took it to a verizon store after scouring the web for solutions, taking out the sim, turning off the phone, etc., and the rep there said he could not figure it out.
I called Asurion to get another replacement, but they dont have a 32gb version available to send me just the 16gb droid maxx, which is not an option for me. I didnt spend all the money on this phone and the insurance to take a downgrade. That is just ridiculous.
So if you think you can solve the problem, have at it.
Mobile network not availabe connect ton internet... I am connected to internet and still does not call out
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It concerns us to hear you are having issues calling out, and we will make sure to help. We have some questions to better assist. Could you please provide us with your city and state to review the network in your area? When did you start experiencing these problems? DavidR_VZW
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