Can I use a prepaid plan while roaming in Mexico?

Question

I am looking for information on if it is possible to use a Verizon Prepaid phone while roaming in Mexico. I am going to be staying in Cancun Mexico and it looks like Verizon does have service there.

Unfortunately, I am not able to find any information on pricing for phone calls from Mexico on a prepaid plan.

Additionally, I came upon this following website which lists a $15 option to add 1000 minutes in Mexico but it looks like it is only for a Share Everything plan. Is something like this available for prepaid?

http://www.verizonwireless.com/wcms/global/plans-and-pricing.html

Thank you for all your help!

Verizon_Support · Accepted Answer

Hi there sergey333!

What I wouldn't do to enjoy some warm Cancun weather! I definitely want to ensure you get the information you need for your travels and know the rates if you need to stay connected with your Verizon Prepaid services.

It does seem the availability may be dependent on your prepaid plan. If you visit this link: http://vz.to/10zGE60 and use the drop down to select your plan type, choose "View Plan Details", then "More Information" at the bottom of the description.

Within these details it describes the International Roaming Rate is $0.20 per minute, $0.99 per minute from Mexico, and $0.50 to send a text and $0.05 to receive a text.

To ensure you have all of the information you need for your specific plan and phone I would recommend contacting our 24/7 Prepaid Customer Service at 888-294-6804.

Have safe travels and enjoy your trip!

Thanks!

MelissaM_VZW

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