So I got to just ask this Question out there . Why is it when I call in I get "We can not help you at this time" message ? AND! then you use the chat feature for the pre paid services to try to get something fixed. So let me start off with my first problem.
Verizon REFUSES to help stop the ROBO and Caller ID Spoofing from happening. I was getting calls from a 317 # I would block the # and they would call right back with a same area code but diff #. I get hold of my LOC PD and they can't help me .WHY? BECAUSE WHEN YOU CALL THE ROBO CALLER BACK YOU GET THE VERIZON MESSAGE THAT # IS NOT WORKING. So this falls back on Verizon to stop all this .So I'm trying to get this harassment from happening and to STOP! On 7/23 I receive 17 calls from the 317 area code .A pure harassment and abuse of the So calls to my pvt # you pay for. Now mind you also .I get calls from people who live in my very small town,who go to my church,Asking me, "Why are you calling me and harassing me with scams" Now once again I go to Verizon with this ,are they fixing it ? NO!
So here is what I get told to do #1 Change my #
My answer ...are you going to change all my invoice paper and my cards,and are you going to pay of anything that is going to hurt my Business?
#2 Buy an app that stops them .Robo call thing
So I want to point out something if you go and buy time from Verizon they tell you that you get the same type of service ,no matter if your Pre Pay or post pay. But this convo show clearly if you want everything you need to fight Robo calls you have to get locked to to a contract and have your rates go up and down . I like my pre pay because it fits my budget as a senior. I feel that Verizon is taking advantage of seniors who are on a fixed income and trying to sell me stuff I do not want or need ,AND ! Not ! fixing my problem of the Robo caller harassing me.
