If I could not see a message because of insufficient funds is it possible to recover the message after updating my balance?

[Epoch789]

As read in the title. Is the message gone forever?

[vzw_customer_support]

I'd be upset if I lost a message forever without being able to read it. I can definitely look into this with you. Is this for prepaid service?
JosephT_VZW
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[Epoch789]

Yes it is for prepaid service. Thanks in advance.

[vzw_customer_support]

Thanks for confirming that. As the account is prepaid, for the best assistance possible we'd recommend contacting our prepaid department at: 888-294-6804
KleoL_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!