Surely there is a way to cancel the dataplan that is automatically charged to my debit card each month? ?? I no longer have the Ipad so I cannot cancel the plan using Settings, and I don't know what the device number was as the Ipad is gone. I continue to get charged $20/mo. I bought a new Ipad and added the plan to my cellphone account sharing a pool of data. So the new ipad is on a 2 year contract. But I continue to get charged for data for an old Ipad I no longer have in my possession. When I called, three Verizon people told me that without the Ipad acct number, I am out of luck and they cannot cancel the plan and they can't look up my number using my debit card number or name. How ridiculous is that? They said I had to have my bank stop payment on the charges. I want Verizon to stop charging for data I cannot use on a device I cannot access because I no longer own it!
Called my bank and they cannot stop the charges because it is a debit card charge. They could if it was a debit through clearinghouse, but not debit card. I do not want to cancel my debit card and get a whole new one. It seems to me Verizon could cancel this recurring data charge for a device I no longer own. Isn't there a way to do this?
