Should I have been charged for data usage in Canada?

I was under the impression that with my "Go Unlimited" Verizon plan, I could use data in Canada or Mexico at no additional charge. However, on a trip to Canada over President's Day weekend I was notified of having racked up over $50 in charges for international data. I immediately turned off my phone for the remainder of the trip and did notice the data charges on my billing cycle. I thought Canada data roaming was included in my plan.. has anyone else been charged? Did I miss something?

Accepted answers

Verizon_Support

Ricrug92-

I know I would also be as concerned if I was billed for international usage. Our Go Unlimited plan includes calling to/from Mexico and Canada http://vz.to/2wpJGOU

Please respond to my private message to further assist with your account.

CarmenT_VZW

Follow us on TWITTER @VZWSupport
If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

All comments

pacmusicman

The description of the gounlimited plan says that Canada is included and that a 4G World Device is required. Outside of that, it is possible that there are some areas in Canada that Verizon Wireless might still treat as roaming.

RICRUG92

Well, I do have the Apple iPhone X. Isn’t that a world device?

Verizon_Support

Ricrug92-

I know I would also be as concerned if I was billed for international usage. Our Go Unlimited plan includes calling to/from Mexico and Canada http://vz.to/2wpJGOU

Please respond to my private message to further assist with your account.

CarmenT_VZW