I am a prepaid Verizon customer and get monthly text stating "Thanks for you auto payment......." then the next day get one stating "Your monthly plan has been renewed.......".
How do I stop these?
Thanks--
Have you tried signing into your MyVerizon account online and changing your communication preferences?
I do not see a communication preference for the issue that I am having. I have the "USAGE" and "ACCOUNT" notifications turned on. The ACCOUNT notification states "Plan change confirmation and order status" which I would like to leave on. However, I turned it off and will see if this stops the text about my payment.
Ssprill, your wireless experts are here. You can manage alerts and notifications from the Communications & Alerts Preferences page - https://login.verizonwireless.com/vzauth/UI/Login?realm=vzw&goto=https%3A%2F%2Fmyvpostpay.verizonwireless.com%3A443%2Fvzw%2Faccountholder%2Falerts%2Fhome.action%3FsourceID%3DSmartLink%26cmp%3DDO-SUPPORT-GENERAL-PREFRENCE_CENTER_ALERTS_04212020%26medium%3DWeb%26campaignName%3DGeneral%2BService%2B%2526%2BSupport%2BSmartlinks%26campaignGroup%3DApp%2BEngagement%26campaignSource%3DDigital%2BOperations%26extSystemTransactionId%3DSL-01DB65EC-8B75-44F9-86FE-3F251F2C547B
in My Verizon. Have you tried this option?
-TakendraW
Everything is turned off under "Communications and Alerts" in my account. I received another monthly text from number 899000 "Free VZW MSG:" last night stating "Thanks for your auto payment..... How do I turn this off?
