My phone did not update balance and date after payment made ?
When did you apply the payment? Mine, on autopay, goes through at the end of the day of the last day. IE, my month is 7-6, payment posts on the 6th late night, I get a text on 7th that I am renewed.
I made the payment yesterday and it usually is updated immediately
*611 will be your best bet to call in this case.
Aliceee, knowing that your payment has applied will certainly ease your mind. Was that payment made with a posting date for yesterday? How was the payment made (credit, check, cash) ? Let's find out where that is so you can enjoy your weekend.LorenB_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I know how important it is to have the payment posted to your account. Thank you Snn5 for your assistance. Where excatly are you not seeing the balance updated? Is this for a pre-pay or post-pay account?
Thank you,MichelleS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
OP states, according to area posted, that this is Prepaid.
*It was made with a credit card and due to post on 8/11/15. I still has not posted on my phone, nor updated the balance.
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