I changed a number on my account last week and now I can’t see all of the message logs for that number. I have spoke to multiple service agents trying to get this fixed. I could see the message logs for every month before I changed the phone number.
Hello, Brandymays30. Help is here. Just to confirm, are you logging in as the owner, a manager, or a member on the My Verizon account as your account role?
-Natasha
