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4G Network Extender Error 32 Random Times
OCRG
Member

 I have Starlink (SL) going on my 3rd month.   And the speeds on SL do not match speed test from three different speed test sites.  I am operating and comparing through a new 5g 5port GS105E and the SL ethernet adapter.  1. my desktop ethernet    2. extender   3. feeding another switch.  I am comparing my desktop ethernet cable, laptop wifi and my android 9+ wifi,  I have wifi calling on.   The SL indicates higher upload speeds most of the time with ranges from 2 to 8mb on the upload side.  The SL is unstable.   The speediest sites have 2 to 6 upload

The extender needs to have some sort of internal link so we can:

1. perform a speed test from it through a ip log on.  

2. control who has access

3. monitor firmware updates

This extender is unstable.  We have 4-5 bars but we have many complaints about call quality and many times drop calls!

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Re: 4G Network Extender Error 32 Random Times
vzw_customer_support
Customer Support

3 Months old and one would not plan on any resets, however with the description, at any time has a Factory Reset been performed? 
https://www.verizon.com/support/knowledge-base-204069/

-David

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Re: 4G Network Extender Error 32 Random Times
jav6
Sr. Member

@OCRG wrote:

I have the same issues.,  I have Starlink (SL) going on my 3rd month.   And the speeds on SL do not match speed test from three different speed test sites.

. . .


Is Starlink a 'broadband connection'?  I didn't think the extender was supported or guaranteed to work over satellite internet service.

...Just another VZW customer...trying to offer some assistance...
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Re: 4G Network Extender Error 32 Random Times
vzw_customer_support
Customer Support

You are absolutely right, jav6 - 100%! The Verizon network extenders do not work with a satelite connection, and they also need a broadband connection! This link, https://www.verizon.com/support/4g-lte-network-extender-2/, is a great resource to use when you have any questions or concerns about our 4G Network Extender 2, and this link, https://www.verizon.com/support/4g-lte-network-extender/, has all the same information, but includes the Network Extender 1. Does this help answer your inquiry about our Network Extenders today? *Stephannie

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