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I ordered 2 gift cards together and they only sent me the code for one of them! Please how do I get the other one I’ve checked everywhere
Solved! Go to Correct Answer
Resolution Update: By partnering with support, the issue of the gift card promotion was resolved. If others encounter similar problems with gift card promotions, common things that can occur are multiple cards in the same order not triggering separate redemption codes. All Verizon customers can also check out the "my orders" section on the My Verizon app, or using the order information in the confirmation email, to see all promotions that can be redeemed.
For anyone facing a similar issue now, we recommend using our rebate center to check the status of your gift card/rebate at https://www.yourdigitalrebatecenter.com/#!/check-my-status
If you still require assistance or have any questions, please contact us for support
-Alex
Resolution Update: By partnering with support, the issue of the gift card promotion was resolved. If others encounter similar problems with gift card promotions, common things that can occur are multiple cards in the same order not triggering separate redemption codes. All Verizon customers can also check out the "my orders" section on the My Verizon app, or using the order information in the confirmation email, to see all promotions that can be redeemed.
For anyone facing a similar issue now, we recommend using our rebate center to check the status of your gift card/rebate at https://www.yourdigitalrebatecenter.com/#!/check-my-status
If you still require assistance or have any questions, please contact us for support
-Alex
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