Iphone 16pro not received

becca1228
Newbie

I preordered my Iphone 16 pro on September 16, I never received an email, but the order number does appear on my app. I was told in the store I would receive my new phone on the 20th, but I never received an email after I ordered nor any additional information. My phone has not shipped yet, it just keeps saying the order number and that a ship date will update soon. 

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Mikcire
Newbie

I got an email that said I should get it by sept 20th and the app just says it hasnโ€™t even shipped yet. I get delays but why canโ€™t Verizon offer an update at the least geez.

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