The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned - something amazing is on the way!
I preordered my Iphone 16 pro on September 16, I never received an email, but the order number does appear on my app. I was told in the store I would receive my new phone on the 20th, but I never received an email after I ordered nor any additional information. My phone has not shipped yet, it just keeps saying the order number and that a ship date will update soon.
I got an email that said I should get it by sept 20th and the app just says it hasn’t even shipped yet. I get delays but why can’t Verizon offer an update at the least geez.
Start a new topic or ask questions in the open forum.
