Iphones not delivered by Fedex

Rhelp
Newbie

We ordered 4 iphone 16 pro from Verizon.  The iphones were never delivered and now Fedex is saying they are lost/stolen from the warehouse.  I am not spending any more time on the phone with Verizon and Fedex to get this resolved as I have already wasted 5+ hours trying to get this resolved.  The phones were never delivered and Verizon needs to send me new phones immediately. Please help!

Labels (1)
  • Apple

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1 Reply
vzw_customer_support
Customer Service Rep

Good morning. Having phones be lost during the delivery process is pretty frustrating, and we're going to make sure we get you a solution. Please be on the lookout for a Private Message so we can help.

~Jesse

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