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I placed an order with a representative on February 19th to get a phone and bring 2 lines from xfinity over with a deal to pay existing balance off of one phone with a rebate. It took me two weeks to find out that nobody didn't know why my order was delivered or completed but yet my payment of the taxes was completed. So I canceled the whole order. Verizon still hasn't given me a reason or answer as to what went wrong. I contacted Representative that helped me and she won't answer me back I feel being a Verizon customer I got the worst customer service ever.
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