I love talking with the Verizon people who are in the background. They have helped me tremendously over the years. And I've come to depend on that help in a lot of ways because of my learning disabilities. More than 10 times I have had things explained to me in layman's terms that help me understand š better.
Yesterday and the day before I was treated like doodoo by a guy named Christopher I needed accommodations because of my disabilities. Needless to say my purchase is not completed due to this gentleman not even want them to give me the time of day.
Solved! Go to Correct Answer
Hello yoyoyomonica, we definitely don't want our customers to have any negative experiences with us! I am going to send a private message so that we can gather some additional information and help you get your purchase completed.
-Joe
Hello yoyoyomonica, we definitely don't want our customers to have any negative experiences with us! I am going to send a private message so that we can gather some additional information and help you get your purchase completed.
-Joe
Joe saved the day! I appreciate so much the service I get through this media. Thank you Verizon team for walking me through everything and doing such awesome work.
Hi yoyoyomonica,
Thank you for taking the time to share this feedback!
We're sorry that your initial contact with support was less than satisfactory but we're glad to hear that Joe was able to address your needs and get your issue resolved.
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