I placed an order for Bose headphones on November 28th with expected delivery on December 2nd; however, the package has not arrived. The shipment has shown as "out for delivery" on a FedEx truck for four days. Verizon has issued a ticket number for this issue, but I have yet to receive any updates.
Thank you for lifting your concern in regard to your online order. I'm sorry to hear you're still waiting. Please let us know if this has been resolved.
-Melissa
Nope nothing has been done, just the same thing said repeatedly by customer care.
I have received zero follow ups / updates or help for my problem. I just can't keep waiting for weeks for the shipment to arrive which probably is lost in transit.
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