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Order not delivered

I placed an order for Bose headphones on November 28th with expected delivery on December 2nd; however, the package has not arrived. The shipment has shown as "out for delivery" on a FedEx truck for four days. Verizon has issued a ticket number for this issue, but I have yet to receive any updates.

Comments

Verizon_Support

Thank you for lifting your concern in regard to your online order. I'm sorry to hear you're still waiting. Please let us know if this has been resolved.

-Melissa

Prat1209

Nope nothing has been done, just the same thing said repeatedly by customer care.

I have received zero follow ups / updates or help for my problem. I just can't keep waiting for weeks for the shipment to arrive which probably is lost in transit.

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