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Ordered a phone in July. Paid in full $1200. They tell me the payment didn’t go through even though it was taken out of my account. Was told to cancel the order to receive a refund. Did that and it never came. Been over a month dealing with this. Still no refund and no phone. We’ll definitely be looking for a new carrier.
$1,2000.00 is a lot of money to not get back. We're here to help. Sending a private message.
-Rosie
We know it has taken quite a bit of time to receive your refund and we wanted to check in to ensure that this has been resolved. If you still require assistance, please send us a private message so we can continue to investigate this issue.
-Katie
Start a new topic or ask questions in the open forum.
