Shipping delays

[gotthehouse58]

Anyone having shipping problems? Delays in receiving device,no tracking #item still pending afternoon a week?

[vzw_customer_support]

Hello, we're sorry to learn you're having issues with our promotion. We will be sending you a private message to further assist. 

~Ivone

[SynthpopAddict]

I'd check your email or maybe your purchase history in your Verizon account to see if the order wasn't cancelled for some reason.  Otherwise, my guess is the item is seriously backordered.  People were reporting problems with getting a new network extender.

[vzw_customer_support · Accepted solution]

We did try reaching out via Private Message to help look into the shipping situation you shared. Naturally, with this being related to your order and account, we’d need to continue via Private Message to assist. Please, contact us if you still need support. 

-John