$200 visa gift card

[GoldenJew]

I signed up to recieve the $200 visa gift card when I open a new account per line. 2 lines now. Now promotion. Sad to say that it seems normal just to get your business. The day I ordered they told me my son could pick up the devices in store now. Like that day. He went up there for 5.5-6 jours,missed work because they had me on the phone the whole time verifying & confirming & still nada that day. The next morning I got an email that said that phone is ready for pick up. My son goes up there. Same thing. No phone. The lady tells him to give her $150 right then & there & he can have his phone. This time only 3 hours,still no phone. They canceled. Opened a new account. Charged me again for the phone. No refund still 2 months later & still see the canceled line on my bill with current charges but they keep telling me. NO. It's canceled & I ask well what are these charges 2 months later. It was canceled less than 24 hours after the initial opening.  

Well,still no emails & no promo visa cards they promised me. Like everyone else I've spent days & hours upon days & hours on the line with them. NADA. Nothing still but the CONSISTANT RUNAROUND AWITH NO REAL OR ANY ANSWERS WHATSOEVER. SEEMS NORMAL WITH VERIZON I GURSS. WISh I would seen ALL these same complaints before opening & switching over. 

[vzw_customer_support]

GoldenJew Thank you for bringing this to our attention. We are sorry to hear about this experience and not getting the resolution for you. I will be sending you a PM. 

-Harry

[vzw_customer_support]

We reached out via Private Message to help with your gift card issue. Since this would be related to your specific gift card offer, we do need to get into your account. We would need to continue via Private Message to do this. Please contact us if you still need support.

-John