I was offered a $400 gift card for signing up for Verizon internet. That was MONTHS ago..I've been actively trying to get my promo promised to me. I started documenting and taking pictures of conversations with Verizon CSRs , because you can't screen shot the conversation. I've spent so much time and told no worries give it 5 -7 days you'll get a text and email to get the $400 gift card. Well, that was of course untrue. . I'm so tired of swimming in a circle not getting anywhere. I did report the issue to FTC today. I can't trust anything they say. I will be switching my personal and business services. Truly sad!
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
Start a new topic or ask questions in the open forum.
