The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned - something amazing is on the way!
I made a new account after transferring my number from my parent's account to my account, except when I log in to my newly created account, I am prompted to "Link service." I cannot see my bills or anything else, and apparently I am signed in as a guest. How do I fix this issue? Help!!
Thank you for reaching out about your online account. We know how important it is to have access to this. When you attempt to link your number, are you selecting "New" or "Exisiting"?
-Melissa
Start a new topic or ask questions in the open forum.
