Blocking an SMS Shortcode Number 23456

trygsinthesticks

Hi, I posted many months back about my incredible problem with SPAM. I am happy to see that Verizon seems to have enabled call filtering for more customers now, and so i am beginning to take advantage for the feature myself.

i am however running into a problem in that the one of the repeat offenders spamming me is a so-called "shortcode number". the number in question is "23456".  It is definitely spam, possibly some kind of swindle, and i am wise enough to not interact with swindlers, and i sort of see it as Verizon's job to take care of this for me(the customer). I have already reported the spam via android-os, and typed the number it into the automated message you get, and my phone recognizes it as spam now, but i still keep getting the messages. 

I would really like to fix this, and while call-filtering seems to work on 10-digit numbers,  it appears there is a problem doing 5-digit shortcode numbers. i try to report the number, but the page says "Please enter a valid Mdn", and will not accept my submission.

i read in this other post(https://community.verizon.com/t5/Other-Phones-Archive/Blocking-an-SMS-Shortcode-Number/td-p/685336) that there is a way to block shot-codes all together, however i don't think that would work for me since i think i get texts from various places i do business with, including my doctor, and so this would sort of be a problem.

that said, is there a way to block a specific short-code number(like "23456")?

Please help and thanks in advance!

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vzw_customer_support
Community Manager
Community Manager

We know those messages have to be really frustrating to keep getting. We take your privacy and security seriously  If you haven't already, we definitely want to forward that text to 7726 (SPAM) to get it reported and to help these messages be blocked in the future. This is the best way to help us end spam and other types of unwanted messages. 

-Cait

SynthpopAddict
Champion - Level 3

Hi, I think the problem is that the short code isn't legitimate...the spammer is spoofing it, which is why the spam texts keep on coming in.  Reporting excessive spam to the FCC is another option, but last I'd heard, they aren't accepting new complaints at this time.  Probably the ongoing government shutdown.

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I'm not a Verizon employee, just another customer trying to help.
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