No matter what time of day; no matter what device; and even after specifically following instructions to login to myverzion on my computer and not mobile device. I continually over and over again get this message:
We are unable to process your request at this time.
Please try again later. We apologize for any inconvenience.
So how can I merge my two accounts so that that the bundle credits will apply to my bill -- I don't want two bills and my internet charges should be reduced and I don't want to be stuck with my Netflix account now just on my mobile device and not on my Fios TV.
Even worked through Chat two nights in a row and "frozen" out of that with messages "did not send"
This is getting absolutely ridiculous!
Any solutions?
Hopefully the link below will help:
https://www.verizon.com/onesearch/search?q=merge%20user%20id&ES=shop&src=wireless
We certainly want our customers to be able to access their accounts when needed. We recommend these steps https://www.verizon.com/support/knowledge-base-237999/
-Toni
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