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I wasn’t able to complete the survey after the call but wanted to give a shout out Ace for being amazing and so personable during our call. She was very patient and detailed in guiding me to troubleshoot the issues I was having. She also was very detailed in explaining questions I had which allows me to understand my options and situation. One of the best support and conversation I’ve had with a support representative during my time at Verizon. Keep it up Ace!! 😁
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Hi GO26, Thank you for this wonderful shoutout for Ace! We've shared it with the wider team. We're thrilled to hear that your experience was positive and your issues were resolved. Please don't hesitate to reach back out if you need further assistance.
Hi GO26, Thank you for this wonderful shoutout for Ace! We've shared it with the wider team. We're thrilled to hear that your experience was positive and your issues were resolved. Please don't hesitate to reach back out if you need further assistance.
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