I've been having the same issues as multiple users on this board with the oneVerizon ID. I've been bounced back between internet and wireless teams whom surprise hasn't been able to unlink my IDs. I've tried on chat, on calls, multiple times...
Can someone please help? The Fios account linked to my cell has been disconnected for over 2 years, which also means I've been trying to do this for over 2 years now and the account I need linked is sitting out there unlinked to anything. I have to muddle thru 5 different usernames password combos to get to the right login since I had to create a new set of logins in order to setup autopay.