Error Transferring Phone Number

lucaspc
Enthusiast - Level 1

Transferring a number from my dads account to be under my own. Go transfer is accepted, I choose  create new account and get the following error when accepting the terms and conditions:

 
Alert! error notification

We are experiencing a problem while connecting you to the server. Please try again later.

Tried on Edge, Chrome and Firefox, cleared cache and cookies on each. Same result everytime.

2 Replies
lucaspc
Enthusiast - Level 1

specifically when I try to press View terms and conditions on the Review your estimated monthly cost section which looks to be the last section. 

vzw_customer_support
Customer Service Rep

Hello lucaspc, we want to make sure you are able to transfer your number to your own account.  So we can better assist, we will be reaching out via Private Message. -Dee

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