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I requested a transfer of line from my husband's mobile account to my mobile account 2 weeks back. I have spent more than 8 hours over multiple days to follow up with verizon support without any concrete resolution. There is no proactive communication. One agent connects to the other and other connects to some other and it goes on and on. There is no action. It's extremely frustrating inspite of being a verizon customer for 14 years.
We are here to help! Check your inbox for a private message, so we can get this resolved.
-Joe
My notes have a number for the Transfer of Service (aka Assumption of Liability) Department as 888-832-4540.
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