Have not received my phone

[Fedup00]

I been getting the worst customer service for the past 2 weeks and still nothing is resolved. I still have not received my phone but you took my money. And then send me a bill. At this point give me my money back and I will go elsewhere.  2 weeks of ridiculousness proves you do not honor your commitment.  

[vzw_customer_support]

We never want our customers to have these issues with an order. We will send you a private message so we can get this resolved for you.

-Toni

[vzw_customer_support · Accepted solution]

We had sent a Private Message to continue the discussion related to your order concern issue. This query is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.