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I was attempting to cancel my Verizon plus play NFL Sunday ticket subscription. Iโve read several post from my search online and saw the frustration that others were having. I was on my computer and did an online chat with a Verizon rep who was doing her best to find a resolution, but was unable to do so after an hour and 10 minutes on the chat. I logged into my phone and you can see from the images below how I was able to cancel the subscription. My concern as I shared in the chat while I was doing this is that on the plus play bought, it shows the subscription renews on September 5, 2024. In my MyVerizon account online, it showed that the subscription had to be renewed one day before March 19, 2024. This all seems a little deceptive and I canโt believe that someone hasnโt already addressed the difficulty in managing a subscription through this Verizon service. I also noticed that several people had posted comments about being told that they had to go to the nfl.com site to cancel, which I did not find helpful. Others were told to go to their YouTube Google account and cancel it there which also doesnโt work. Good luck.
โ
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Can you state step by step what you did? The pictures you uploaded didn't load to the page.
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Can you type out how you fixed this
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I am having the exact same issue. Says it expires on March 19 but struggling to figure out how to cancel and not finding any help. Iโm going to be so mad if they charge me.
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@ZeeZee26 wrote: I am having the exact same issue. Says it expires on March 19 but struggling to f igure out how to cancel and not finding any help. Iโm going to be so mad if they charge me.
I understand not wanting to have any more charges, with the end of the NFL Season. Thankfully, there isn't a risk of that occuring. If you enrolled via +Play, the NFL Sunday Ticket will not renew as the 2023/2024 NFL season has ended. The original subscription and purchase covered only that season and will not renew. I hope that helps clears things up, and you enjoyed the NFL season and Sunday Ticket.
-John