NO WAY to DELETE items from My Verizon Shopping Cart!

RickyYnLA
Enthusiast - Level 1

My Verizon App, either via Android phone or Windows 10 desktop, has NO WAY to delete items from the Verizon shopping cart.  If a user is researching an item, it is somehow automatically put in the Verizon shopping cart!  Furthermore, once in the cart, there is NO WAY to have that item deleted!

Must we, as users, file complaints with our state attorney general's offices (most states, like CA, have easy, straight-forward online filing portals) for Verizon, a trillion dollar corporation, to properly mitigate this simple issue?

3 Replies
vzw_customer_support
Customer Service Rep

Hello, RickyYnLA. Help is here as we can assist with removing the items from the cart. Thank you for all your efforts. Just to confirm, what is currently showing in the cart? 

-Natasha

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gb211
Enthusiast - Level 1

I have the same issue while looking at Verizon's home internet. 

Did you ever get this resolved?

To any support staff reading this, please allow users to remove items from their carts. That is essential functionality for any shopping site. 

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GLCM_Ranger
Newbie

"Must we, as users, file complaints with our state attorney general's offices..."  I was told  it may have been an isolated with me, but I'm not buying it.

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