I have had a legal name change, not by marriage or divorce, and I need to change my account information. How do I need to go about doing this?
We had sent a Private Message to continue the discussion related to your name change inquiry. This update is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.
~Izzy
Have you gone into your profile settings on My Verizon to see if you can update your name there? If that doesn't work, then someone with Verizon would have to do it provided you show them your ID.
We are here to support you. Sending you a private note now.
-Cryssie