Name Change

jmfsumner74
Newbie

I have had a legal name change, not by marriage or divorce, and I need to change my account information. How do I need to go about doing this?

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vzw_customer_support
Customer Service Rep

We had sent a Private Message to continue the discussion related to your name change inquiry. This update is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.

 

~Izzy

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SynthpopAddict
Champion - Level 3

Have you gone into your profile settings on My Verizon to see if you can update your name there?  If that doesn't work, then someone with Verizon would have to do it provided you show them your ID.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

We are here to support you. Sending you a private note now.

-Cryssie

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vzw_customer_support
Customer Service Rep

We had sent a Private Message to continue the discussion related to your name change inquiry. This update is specific to an individual account, so we will need to continue in Private Message to fully resolve the concern. Please contact us if you still need support.

 

~Izzy

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