North Brunswick New Jersey Verizon store

[mcarra1017]

Hello i just had the upmost worst experience at the North Brunswick New Jersey Verizon store. The agent was completely dismissive of my questions and scrolling on social media while i was trying to ask her questions about my situation. She then asked me to leave the store to complete something that had to be completed at the store. A week later my mom who is almost 50 had a even much worse experience with the same saleswoman and when she tried to get her name and address the issue with the manager, the manager then proceeded to threaten my mom and close her account. THIS IS COMPLETELY UNACCEPTABLE 

[vzw_customer_support]

I 100 percent agree! This is not the experience we want any of our customers to have and we do apologize to you and your mother for being treated this way. Please look out for a private message from me.

-Jaquetta

[vzw_customer_support · Accepted solution]

We did try reaching out via Private Message, so we could get more details on your experience at that location. I’m sorry that you and your mother had a poor experience, and we want to get those details. To do that, we’d need to continue via Private Message. Please contact us if you still want to give us that feedback. 

-John