I am having a difficult time trying to transfer my VZ personal line to a VZ corporate account (to replace the line they gave me) and from what I’m told the issue isn’t on the personal VZ side, it’s on corporate VZ side, and the corporate side can’t seem to figure it out. I’m told my corporate mobility team has no option to transfer the line when I send them the transfer request. Their resolution is for me to port my number to a personal AT&T account, creating a new account with them with no idea of what the fees and ramifications of that is, and then attempt to port the number from AT&T to the VZ corporate account. This seems unnecessary and ill advised and like no one involved knows how to resolve this properly. With no issues on my side, and my corporate mobility reps getting no where with VZ corporate department, does anyone know how to fix this mess without jumping over what seems like unnecessary hoops?
Background: My corporate employer required me to get a company phone. I previously had a company phone for over 11 years and brought the line (Virginia number, where I work) to my personal account to keep with me while I changed employers. The phone my employer sent me has a phone number from another state CA and if they are requiring me to have a phone I want to send the 11 year old number back to corporate ownership and get rid of the CA number.