Why does customer service/technical support not care? I was told my issue would be fixed by a certain time. It wasn't.
So, I contacted support again. They said it would be fixed. It wasn't.
They said they would call me on a certain day. They didn't.
After over 20 years, I am changing providers.
Thank you for your loyalty all these years. That is certianly not the experience we want you to have with us. We are here to help. Be on the lookout for a PM, so we can assist you.
-Kristen
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