Target gift card

Halfpintvegan
Enthusiast - Level 1

I was promised a target gift card when I signed up for 5g internet. I waited the 65 days, waited for  "claim offer"  to show up in my account and unfortunately, I'm still waiting. 

0 Likes
5 Replies
vzw_customer_support
Customer Service Rep

Hello, Halfpintvegan, we want to make sure you're able to claim your offer. Can you tell us more about what's going on? Were you able to claim the offer using the tile in My Verizon?

-Lauren

0 Likes
Halfpintvegan
Enthusiast - Level 1

No I was not. I asked the guy that worked with me when I signed up and he told me that the tile would show up when it was time to redeem the offer and it never showed.  It seems that I'm not the only one who is having an issue receiving their target gift card. 

0 Likes
vzw_customer_support
Customer Service Rep

Got it. We want to take a closer look at what's going on and we're sending you a Private Message so we can better help you. Please be on the lookout for that message.

~Jesse

0 Likes
Halfpintvegan
Enthusiast - Level 1

I'm still waiting for a resolution  on this. I haven't received any correspondence from Verizon. 

0 Likes
vzw_customer_support
Customer Service Rep

We don't want to keep you waiting, and we'd like to check on that gift card for you and provide a resolution. Please be on the lookout for a Private Message so we can help.

~Jesse

0 Likes