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Unable to process your request at this time

I was not able to use internet from July 8th, and I tried accessing my account, but every time I try to login this message pops up "Sorry we are unable to process your request at this time." Also, I can not reach customer service by calling. It replied saying "Your calling can not be answered due to an emergency condition."

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Cang_Household

Have you tried the chat support?

[Deleted User]

Hi YandrewY,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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