I was told I could find the Loyalty Discount on the app but I am unable to do so. I lost my discount when we moved our service to another house. I just finalized upgrading my plan today and was told I would get an email and I could also find the place online. Can someone help guide me to where it is?
Hi mattjenn060406,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on the envelope icon that appears at the top right corner of this page. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
Start a new topic or ask questions in the open forum.
