Whats Going On For The Longtime Customers
amanda8724
Enthusiast - Level 2

Why do we post  here  do Verizon  care enough  to   change   anything  .They  seem  to only  care  about  new customers  and not  the  long  loyal customers..And  the worst  thing  is cash  only  and  you barely  speck to anyone that's here in America ..You  telling  me about my account from the   Philippines...I'm  not  happy  with Verizon  they  don't  give  nor do anything for  longtime  customers.

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vzw_customer_support
Customer Service Rep

Hello amanda8724. This is definitely not how we want you to feel. Our customer's loyalty mean the world to us. The promotions we offer may have some requirements, but we're always trying to get the best value for our customers. Is there anything in particular we can help you with? 

~Ivone

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amanda8724
Enthusiast - Level 2

I posted here in April they don't care..I need a new phone .I been a customer for 7 years and they will say a phone on us then want me to put down payment of 1500 dollars that's not on us ..I can't get a free phone for being a loyal customer for 7 years..They don't care someone supposed to have called me on 10/23 to discuss this NO ONE HAVE CALLED IM GOING TO CHECK T MOBILE I THINK THEY CARE ALOT ABOUT THEIR LOYAL CUSTOMERS..VERIZON ONLY CARE ABOUT MONEY ..THEY DONT GIVE ME ANYTHING I HAVE GIVEN THOUSAND OF DOLLARS I CANT GET A PHONE..NO ONE CALLED ME AS PROMISED .SOENDING LIMIT 250 .WHAT CAN I GET WITH THAT IN 2024

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