When can I upgrade my mobile phone

michaellw674
Newbie

When can I get my phone upgraded

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2 Replies
SynthpopAddict
Champion - Level 3

That depends on whether you are currently under contract or not.  If you are on a 36 month deal, your bill should have something saying what month you're on "x of 36".  It's possible to get an offer when you're 18 months in on a contract where you can buy out your contract by paying off half the cost of your device in order to get a newer one, which starts you on a new contract, but it's like getting a phone for half price.

If you're not under a contract, then buying a new device is entirely up to you.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Customer Service Rep

Thanks for you inquiry, michaellw674! Please be on the lookout for a Private Note from us, we will be reviewing your account to see upgrade eligibility and all applicable offers to ensure you get the best deal!

-Christy

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