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We tried reaching out through a Private Message, to help explore your current upgrade options. Naturally, since we’d need to look at your device & account, we’d want to continue via Private Message.
For a good look at general upgrade questions, you can browse this FAQ here: https://www.verizon.com/support/upgrade-device-faqs/
If you still need assistance, please contact us for support. -John
That depends on whether you are currently under contract or not. If you are on a 36 month deal, your bill should have something saying what month you're on "x of 36". It's possible to get an offer when you're 18 months in on a contract where you can buy out your contract by paying off half the cost of your device in order to get a newer one, which starts you on a new contract, but it's like getting a phone for half price.
If you're not under a contract, then buying a new device is entirely up to you.
Thanks for you inquiry, michaellw674! Please be on the lookout for a Private Note from us, we will be reviewing your account to see upgrade eligibility and all applicable offers to ensure you get the best deal!
-Christy
We tried reaching out through a Private Message, to help explore your current upgrade options. Naturally, since we’d need to look at your device & account, we’d want to continue via Private Message.
For a good look at general upgrade questions, you can browse this FAQ here: https://www.verizon.com/support/upgrade-device-faqs/
If you still need assistance, please contact us for support. -John
Start a new topic or ask questions in the open forum.
