suspended account cant log on with phone

jdes2
Newbie

I'm deployed and suspended my account and have been receiving bills. When i go to log onto my account it wants me to verify with a code sent to my phone number. Because i suspended my account i don't received those codes. I've tried to call customer service and no help.

0 Likes
Reply
2 Replies
vzw_customer_support
Community Manager
Community Manager

Hello, being on top of your account is crucial, especially if you are encountering billing issues. Verizon is here to help.

 

 We sent you a Private Message, please review at your earliest convenience.

~Gilbert

0 Likes
Reply
vzw_customer_support
Community Manager
Community Manager

Hello. We wanted to check back with you to see if you still needed assistance. If so, please let us know. We would love to continue to help. 

~Ivone

0 Likes
Reply