Seems I’m not alone with dwindling cell service. If it weren’t for wifi, I couldn’t reliably make a call from my own home. Lots of failed calls as well. I’ve used Verizon from the beginning, initially attracted to its extensive coverage (which is a joke now). Most of my friends use different providers and pay MUCH less. I’ve been reading comment after comment complaining of the exact same thing. Why am I even sticking around??
I know how important it is to me that my services are working where I need them, and that I am getting the value out of what I am spending for that services, Awfulcoverage. While there are a number of factors outside of our control that can impact indoor coverage, I am glad that you're able to use Wi-Fi calling to help indoors. We wanted to make sure we helped take a look at your concerns to ensure it's not happening elsewhere. You mentioned calls failing, is this also happening while on Wi-Fi calling? When did this issue first start happening? What other services aren't working (texts & data)?
-Joseph
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