Define message “Welcome to Verizon wireless your call cannot be completed as dialed. Please check the number and dial again Announcement 14."

[Cruzer160]

I keep getting this message when attempting to call a family member 

“Welcome to Verizon wireless your call cannot be completed as dialed. Please check the number and dial again Announcement 14.”

-does this mean that number is still an active phone number assigned to the account holder, there is just an error routing the call to the actual phone? 

thanks for input

[vzw_customer_support]

Thank you for reaching out to us, Cruzer160. This message usually means that the number is no longer in service. It has been changed or disconnected. 

~Ivone

[Cruzer160]

Why doesn’t it  give that message than

[Cruzer160]

Since it didn’t play an announcement 2 I’m assuming the number is still valid just not able answer 

[vzw_customer_support]

We're sorry for the inconvenience this is causing you. This message can also show up when a number is dialed incorrectly. Try making sure that there's a +1 as a prefix and try calling again.

~Jesse

[DHSWarren]

Again, this answer is not good or meaningful for most situations where that message appears.

[vzw_customer_support]

Hello, DHSWarren, we know how important it is for your calls to go through correctly. When is the last time you were able to call this number successfully? Are you still hearing this error after restarting your phone?

-Lauren

[DHSWarren]

I know, in my instance, that your answer is absolutely untrue.